The Ready Room

Terms of service

Last updated 22 July 2026

1. Who we are and what these terms cover

The Ready Room (“we”, “us”) is a UK-based service for UK schools, contactable at hello@thereadyroom.co.uk. These terms govern every use of thereadyroom.co.uk — the demonstration, school licences, the Ofsted preparation pack, the parent-view add-on and trust (multi-academy) accounts. By placing an order, or by using an account created for your school, your school agrees to these terms. If you are ordering on behalf of a school or trust, you confirm you have authority to do so.

2. The service

The Ready Room helps schools produce, review and maintain school policies. Licensed accounts can generate bespoke policy drafts through guided wizards, import and refine existing policies, track review dates and sign-off, receive monitoring digests of DfE and JCQ guidance, and export branded documents. The Ofsted preparation pack is a set of documents and interactive tools for inspection readiness. Exact features may evolve; we will not materially reduce what a live licence includes during its term.

3. Your policies are drafts until your school approves them

This section matters more than any other. Documents produced or refined by The Ready Room — including AI-generated drafts, template fallbacks, parent guides and imported-policy rewrites — are working drafts prepared to help your leadership team. They are not legal advice, and generating a document does not make your school compliant.

Statutory responsibility for every policy remains with the school, its headteacher, governing body or trust board, as set out in the relevant legislation and guidance. Before adopting or publishing any document produced with the service, your school must review it, check it reflects your real practice and current statutory guidance, and approve it through your normal governance route. The sign-off features in the portal exist to support that process, not to replace it. We work hard to ground drafts in current guidance, but we do not warrant that any unreviewed draft is complete, accurate or compliant.

4. Licences, accounts and fair use

5. Ownership

Policies and parent guides generated for your school, and refined versions of documents you import, belong to your school once produced — use them, adapt them and publish them freely. We retain all rights in the platform itself, the wizards and prompts, the policy templates and the Ofsted preparation pack materials. Documents you upload for import remain yours; we process them only to provide the review-and-refine service.

6. Price and payment

Prices are as shown at the point of order. We invoice on 30-day terms — orders are activated immediately and the invoice is emailed to your billing contact, so schools can buy by purchase order in the normal way. We are not currently VAT registered, so no VAT is charged; if that changes, VAT will be added at the prevailing rate from the date of registration for new orders only. If an invoice remains unpaid well beyond terms we may, after reminders, suspend the account until payment.

7. Availability and support

We aim to keep the service available at all times but do not promise uninterrupted operation, and occasional maintenance or third-party outages may interrupt it. If AI generation is temporarily unavailable, the service says so honestly and provides a structured template instead. Support is by email — the Help & support button in the portal, or hello@thereadyroom.co.uk — answered by a real person, normally within two working days.

8. Acceptable use

Do not attempt to breach the security of the service, access other schools’ data, scrape or bulk-extract content, use the service to produce material unrelated to school policy and compliance, or enter data you have no right to process. Do not enter personal data about pupils into wizards or imported documents — policies should name roles, not children. We may suspend accounts that break this section.

9. Data protection

How we handle personal data — including what is sent to our AI provider and the fact that nothing you upload to the IDSR analytics tool ever leaves your device — is set out in our privacy policy, which forms part of these terms.

10. Liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded. Subject to that: we are not liable for losses arising from a school adopting or publishing a document without the review and approval described in section 3, for indirect or consequential losses, or for events outside our reasonable control. Our total liability to a school or trust in any 12-month period is capped at the fees that school or trust paid us in the 12 months before the claim arose.

11. Ending the agreement

Licences run to their expiry date and do not auto-renew — renewal is always a deliberate choice, with reminders beforehand. You can stop using the service at any time; fees already invoiced for an activated licence remain payable, and we do not offer pro-rata refunds for unused months except where required by law. We may end an account for serious or persistent breach of these terms. On request after expiry we will delete your school’s data, subject to records we must keep (see the privacy policy).

12. Changes and the small print

We may update these terms; material changes will be notified to school administrators by email at least 30 days before they take effect, and the current version always lives at this address. If any part of these terms is found unenforceable, the rest still stands. These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Questions about these terms: hello@thereadyroom.co.uk